If you think you’ve been hacked and you’re unable to log in with your username and password, please take the following two steps:
1. Request a password reset.
Reset your password by requesting an email from the password reset form. Try entering both your username and email address, and be sure to check for the reset email at the address associated with your Uplust account.
If you’re able to log in after the password reset, please re-secure your account by following the steps listed here.
2. Contact Support if you still require assistance.
If you still can’t log in, contact us by email at firstname.lastname@example.org. Please indicate “Hacked account” in the subject. Be sure to use the email address you associated with the hacked Uplust account; we’ll then send additional information and instructions to that email address. Include both your username and the date you last had access to your account.
If you’ve lost access to the actual email account associated with your Uplust account, please see this help page.